QuickBooks Plug-in – Menu Options Do Not Appear in QuickBooks after Installing the Plug-in.

KB0106: QuickBooks Plug-in – Menu Options Do Not Appear in QuickBooks after Installing the Plug-in.

Solution:

This could occur if there are QuickBooks processes running in the background.

1. Close QuickBooks Completely.
2. Press Ctrl+Alt+Del on the keyboard and go to the Windows Task Manager.
3. Go to the Processes tab.
4. NOTE: If you are using Windows 8, select the “More Details” option to view all of the running processes.
5. Select all processes that begin with the letters “QB or qb”, one at a time, and select the End Process button and end all of those processes.

   

6. On the Windows desktop, right mouse-click on your QuickBooks short-cut and select Run as Administrator
7. Login as Administrator at the QuickBooks Login screen.
8. In the Application Certificate window, select the options “Yes, whenever the company file is open” and “Allow this application to access personal data” and click the Continue button.
9. Click Done in the Access Confirmation window.
10. From the QuickBooks menu screen, select File\Icon Time Systems QuickBooks Plug-in\Go to My Time Clock.
11. Select “Yes, whenever the company file is open” in the permissions window.
12. Click Done in the Access Confirmation window.
13. Enter the appropriate IP address and password to access your time clock.  Refer to pages 4 and 5 in the QuicksBooks Plug-in User Guide for more details.