Annual Support Contracts and Services
Icon Time Systems Annual Support Contracts allow you to optimize the convenience, productivity, and peace-of-mind of your time and attendance system. With an annual support contract you have unlimited access to highly trained Technical Support Specialists on our toll-free support line. There is no limit to the number of times you can call or the amount of time you may use.
Support contracts are available in two classes. Gold Technical Support *offers telephone support for your systems beyond your 30-day free support**. Platinum Technical Support* has all of the advantages of Gold Support but adds next-day-air replacement of damaged Icon Time Systems hardware.
*You will need the Adobe acrobat reader to view the listed manuals. Click on the PDF box on the right to download it for free.
**Systems purchased through local dealers are supported through our local representative and may have longer free support periods.
