Call Us Toll Free: 1-800-847-2232

Icon Time Systems — Technical Support

Contact Support

For immediate results, many support questions and product updates can be found at the Technical Resource Center. We will make every effort to respond to you via email. However, if immediate assistance is required please call our technical support team at the number below.

Hours: 8:00am to 8:00pm Eastern Time

Monday through Friday

Phone: (800) 847-2232 option 1

Fax: (971) 249-1701

Please Note: If your company is outside of the 30-day Free Support period, or your Annual Support Agreement has lapsed, you will be required to purchase a technical support contract.

We appreciate the opportunity to serve you. Please describe your needs in the form below:


* First Name
Phone Number
Last Name
* E-mail Address
* Company Name
Where Purchased
Software Serial Number
Clock Serial Number
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The information you provide us will be used exclusively by Icon Time Systems and will not be sold or shared with any other company.

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Contact Us

Headquartered in Washington County, Oregon

Icon Time Systems is a United States company that manufactures and distributes automated employee time clocks to help organizations accurately assess, manage and control activities related to payroll and associated costs. Icon was founded in 1989, by Andrew King. The company is headquartered in Washington County, Oregon, in the heart of the "Silicon Forest," adjacent to the Portland metropolitan area in Beaverton.

With more than 40,000 installations in restaurants, medical offices, manufacturing, and retail companies throughout the United States and Canada, more than 1 million employees use Icon Time Systems products each day: McDonald's® Restaurants, Marriott® Hotels & Resorts, and Johns Hopkins University to name a few.

Corporate Headquarters

Icon Time Systems

9650 SW Nimbus Avenue
Beaverton, OR 97008


Hours: 7:30am to 4:30pm PST
Monday through Friday

Phone: 1-800-847-2232 option 3
Fax: 1-877-737-9203

  Contact Sales


Hours: 8:00am to 8:00pm EST
Monday through Friday

Phone: 1-800-847-2232 option 1
Fax: 1-877-737-92003

  Contact Support